Comments on: BT Home Hub 2 Router Security “Feature” http://technocrank.com/2009/07/11/bt-home-hub-2-router-security-feature/ It Done Broke. Tue, 21 Feb 2012 06:56:01 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Lucki http://technocrank.com/2009/07/11/bt-home-hub-2-router-security-feature/comment-page-1/#comment-229 Lucki Tue, 09 Feb 2010 02:08:56 +0000 http://technocrank.com/?p=464#comment-229 Hiya mate. Me and my girlfriend was also having this problem of our router rebooting itself after a few mins. After the first incident I had to call BT which they said it must be the router so they sent out a replacement. After recieving the replacement we still suffered the same problem. I had to call them again and they said it must be another faulty router. Same thing again. I was sick and tired of this problem and having to constantly call BT to complain for 8 months.. My girlfriend enjoys doing tutorials on youtube and whenever she uploaded any files, **CLICK!** router reboots. No matter how many times she would try, it was the same thing. Of course downloading and browsing the internet was no problem. BT sent out an engineer to come check out the problem and even he was confused to why we was having this problem.. He called the broadband department and they did a line check and everything was aparently working fine. The ridiculous thing was the person on the other end of the fone said that it was probably because we must be misusing their product. I believe he was basically saying that we was doing illegal activities! Since when was uploading videos to youtube illegal? or misusing their equipment. Even the engineer laughed and was arguing over the phone about it. Well basically nothing was done and we was told that we had to use the ethernet cable to upload anything. What a way to spend good money on shit that isnt even allowing us to do what we pay for. Wireless is supposed to be wireless no?? No matter wether im uploading/downloading.. Almost 8 months paying to use a wireless router through ethernet cable. Thumbs up BT! I do believe there was a firmware fault with the hub and BT couldnt do jack about it until they released a firmware to fix this. I think it maybe sorted now but i dont know. My girlfriend did try uploading a file earlier to youtube through wireless and it didnt cut out. ((8 months later)) Though it was only a 80mb file unlike her usual 700mb. Hiya mate. Me and my girlfriend was also having this problem of our router rebooting itself after a few mins.
After the first incident I had to call BT which they said it must be the router so they sent out a replacement. After recieving the replacement we still suffered the same problem. I had to call them again and they said it must be another faulty router. Same thing again. I was sick and tired of this problem and having to constantly call BT to complain for 8 months..

My girlfriend enjoys doing tutorials on youtube and whenever she uploaded any files, **CLICK!** router reboots. No matter how many times she would try, it was the same thing.
Of course downloading and browsing the internet was no problem.

BT sent out an engineer to come check out the problem and even he was confused to why we was having this problem.. He called the broadband department and they did a line check and everything was aparently working fine. The ridiculous thing was the person on the other end of the fone said that it was probably because we must be misusing their product.

I believe he was basically saying that we was doing illegal activities!
Since when was uploading videos to youtube illegal? or misusing their equipment. Even the engineer laughed and was arguing over the phone about it.

Well basically nothing was done and we was told that we had to use the ethernet cable to upload anything. What a way to spend good money on shit that isnt even allowing us to do what we pay for.
Wireless is supposed to be wireless no?? No matter wether im uploading/downloading.. Almost 8 months paying to use a wireless router through ethernet cable. Thumbs up BT!

I do believe there was a firmware fault with the hub and BT couldnt do jack about it until they released a firmware to fix this. I think it maybe sorted now but i dont know. My girlfriend did try uploading a file earlier to youtube through wireless and it didnt cut out.
((8 months later)) Though it was only a 80mb file unlike her usual 700mb.

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