Jul 11, 2009
I was wondering why my BT Home Hub 2.0 router would keep resetting/rebooting after about 3 minutes of a outbound activity. Benign things like uploading FTP files to my webserver. Infuriating, since my client was waiting for these files and it was looking like I’d have to courier DVDs across the ocean.
This had been happening for months and I started to get suspicious that it might be BT doing something sneaky like sending a reboot command to the router. After all, they update the firmware remotely and silently with out telling you. Who knows what else they can do?
I renewed my search for an answer a few days ago and came across this posting in a forum in which it’s reported that a British Telecom support person says that it’s a fault in the firmware (version 8.1.H.G) and should be fixed by the end of June (which it wasn’t). There’s also this posting in which it’s suggested that it was a security feature programmed into the firmware. To do what, exactly?
If it was, in fact, a security “feature” is crippling the router the best way to handle it? Who exactly is being protected by the unit indiscriminately rebooting itself? What’s the scenario in that programmer’s head that leads to the conclusion that killing my FTP transfers is the right thing to do? Although, this smacks of middle management incompetence not having the scope to understand the ramifications of their actions when they say “do this dumb thing.”
The “feature” apparently only kicks in when you’re doing uploading with no download traffic (as if this is a tell-tale sign of perfidy) so just go download something while you’re uploading and maybe it will work.